Do Guarantors Need the Information Sheet Under the Renters' Rights Act 2025?
Guarantors don't need the Information Sheet - only named tenants do. Learn who must receive it and how Ploxit ensures compliant delivery by 31 May 2026.
15 October 2025 · 6 min read · Ploxit Team
No, guarantors do not need to receive the Information Sheet under the Renters' Rights Act 2025. The requirement applies only to named tenants on the tenancy agreement who have the right to occupy the property.
Questions answered
Who exactly must receive the Information Sheet?
Only the named tenants on your tenancy agreement must receive the official GOV.UK Information Sheet 2026. This includes joint tenants but excludes guarantors, permitted occupiers, or anyone else who isn't a named tenant with occupation rights. The Act focuses on those who actually live in the property as tenants, not those providing financial security.
Why aren't guarantors included in the requirement?
Guarantors provide financial backing for the tenancy but don't have tenant rights themselves. They cannot exercise the rights outlined in the Information Sheet—such as requesting property improvements or using the new ombudsman service—because they're not occupying tenants. The Information Sheet is specifically about tenant rights, making it irrelevant to guarantors' role as financial guarantees.
What happens if I accidentally send it to guarantors too?
Sending the Information Sheet to guarantors won't cause compliance issues, but it's unnecessary and may confuse them about their role. Some landlords choose to send it anyway to demonstrate transparency, but the legal requirement only covers actual tenants. Focus your compliance efforts on ensuring all named tenants receive, open, and acknowledge the sheet by the 31 May 2026 deadline.
How do I identify who needs the Information Sheet?
Check your tenancy agreement's signature page and tenant details section. Anyone listed as a 'Tenant' who has occupation rights must receive the Information Sheet. Guarantors are typically listed separately in a guarantor section or schedule. If someone is described as both tenant and guarantor (unusual but possible), they need the Information Sheet in their capacity as a tenant.
What about joint tenancies with multiple tenants?
Every named tenant in a joint tenancy must individually receive the Information Sheet. You cannot send it to one tenant and assume they'll share it—each tenant needs their own copy with individual delivery confirmation. This protects you if disputes arise about whether specific tenants received the required information about their rights.
Can I use personal email to send the Information Sheet?
Whilst personal email isn't prohibited, it creates significant compliance risks. You'll struggle to prove delivery, opening, and acknowledgement without proper tracking. Personal email also risks sending modified versions rather than the official GOV.UK PDF, and you'll lack the audit trail needed if compliance is questioned later.
Old way: Download PDF manually, attach to personal email, hope tenants receive and read it, keep basic email records
Ploxit way: Send the official hash-verified PDF with full tracking—delivery, opening (with IP/device data), and one-click acknowledgement, all exportable for tribunals
How does Ploxit ensure I'm sending the correct Information Sheet?
Ploxit serves the official GOV.UK Information Sheet 2026 PDF byte-for-byte with hash verification, ensuring you're always sending the exact government document. Unlike downloading and attaching PDFs manually, there's no risk of sending outdated versions, modified copies, or corrupted files. The system prevents the compliance risks that come with managing PDF attachments yourself.
What audit trail do I need for Information Sheet compliance?
You need evidence showing when each tenant received the Information Sheet, that they opened it, and ideally that they acknowledged receipt. This matters if tenants later claim they weren't properly informed of their rights. Ploxit automatically captures delivery timestamps, opening events with IP addresses and device information, plus optional one-click acknowledgements—all exportable as tribunal-ready PDFs.
How quickly can I set up compliant Information Sheet delivery?
Ploxit gets you from signup to first send in under 2 minutes. Add your tenants' email addresses, and the system handles the rest—official PDF delivery, tracking, and audit logging. This beats spending time downloading government PDFs, setting up tracking systems, or trying to retrofit legacy property management software that wasn't built for the Renters' Rights Act 2025 requirements.
Does Ploxit guarantee my compliance?
No—Ploxit provides the tools and evidence to support your compliance efforts, but doesn't guarantee legal compliance. We focus on delivering the official Information Sheet with comprehensive audit trails, whilst you remain responsible for meeting the Act's requirements. This evidence-based approach helps you demonstrate good faith compliance efforts if questions arise.
What about data protection when sending Information Sheets?
Ploxit operates under UK GDPR with a Data Processing Agreement available at signup, but you remain the data controller. This means you control what data is processed whilst Ploxit handles the technical delivery securely. Unlike generic email services, this setup specifically addresses landlord data protection obligations when communicating with tenants.
Should I use Ploxit instead of existing property management software?
If your current system can't deliver the official GOV.UK Information Sheet with proper tracking and acknowledgement features, yes. Many legacy property management suites weren't designed for the Renters' Rights Act 2025's specific requirements. Ploxit focuses exclusively on Information Sheet compliance, offering purpose-built features rather than retrofitted functionality in broader software packages.
Ready to ensure compliant Information Sheet delivery? Ploxit's Solo and Portfolio plans provide everything you need to meet the Renters' Rights Act 2025 requirements with confidence. Set up takes under 2 minutes, and you'll have tribunal-ready compliance evidence from day one.
This article provides general information about the Renters' Rights Act 2025 and is not legal advice. For specific legal guidance, consult a qualified legal professional.