Ploxit vs Arthur Online for Renters' Rights Act compliance
Compare Ploxit and Arthur Online for RRA 2025 compliance. Why a specialist Information Sheet service beats legacy property management for audit trails.
20 December 2025 · 6 min read · Ploxit Team
The Renters' Rights Act 2025 requires landlords to provide tenants with the official GOV.UK Information Sheet by 31 May 2026. With this deadline approaching, many landlords are evaluating their options for compliance.
Arthur Online has been a established name in property management software for years, offering comprehensive tools for rent collection, maintenance tracking, and tenant communications. But when it comes to the specific requirement of delivering the Information Sheet with a defensible audit trail, is a legacy property management platform the right choice?
In this comparison, we'll examine how Arthur Online and Ploxit approach Renters' Rights Act compliance—and why choosing the right tool for the job matters when tribunal evidence could be at stake.
Arthur Online: comprehensive property management
Arthur Online provides a full-featured property management platform that's served UK landlords for many years. Their strengths include:
- Established platform with a proven track record in property management
- Comprehensive features covering rent collection, maintenance, and tenant communications
- Integrated approach where RRA compliance sits alongside other property management tasks
- Familiar interface for landlords already using property management software
Arthur Online handles the Information Sheet requirement as part of their broader tenant communication tools. However, this general-purpose approach comes with limitations when compliance precision matters.
Ploxit: purpose-built for Information Sheet compliance
Ploxit was designed specifically for the Renters' Rights Act Information Sheet duty. Rather than being a feature within a larger platform, compliance is our core focus:
Official GOV.UK document integrity
Ploxit serves the official GOV.UK Information Sheet 2026 PDF byte-for-byte, with hash verification ensuring the document cannot be altered. This matters because:
- The Act requires the official document—not a copy or interpretation
- Hash verification provides mathematical proof of document integrity
- No risk of accidentally sending outdated or modified versions
Tribunal-ready audit trail
Our compliance system tracks every stage of delivery:
- Sent: timestamped delivery with email metadata
- Opened: IP address and user agent when tenant views the PDF
- Acknowledged: one-click confirmation (no tenant account required)
This creates a defensible evidence chain for tribunal proceedings, with PDF exports designed for legal submission.
Setup speed and simplicity
Ploxit gets you from signup to first Information Sheet sent in under 2 minutes. No complex property management setup—just focused compliance.
Key differences at a glance
| Feature | Arthur Online | Ploxit |
|---|---|---|
| Primary focus | Full property management | RRA Information Sheet compliance |
| Document integrity | Standard email attachment | Hash-verified official GOV.UK PDF |
| Audit trail | Basic email tracking | Sent → Opened → Acknowledged with metadata |
| Setup time | Full platform onboarding | Under 2 minutes to first send |
| Tribunal evidence | General communication logs | Purpose-built PDF export for legal submission |
| Data retention | Check their policy | 6 years default (exceeds legal minimum) |
| Compliance focus | Feature within broader platform | Dedicated compliance solution |
| Pricing approach | Full platform pricing | Pay only for compliance needs |
Why specialisation matters for compliance
The Renters' Rights Act Information Sheet requirement might seem straightforward—just send a PDF, right? But when compliance is challenged, the details matter enormously:
"General-purpose tools often lack the precision needed for regulatory compliance. When tribunal evidence could determine the outcome of a case, every metadata point and audit trail detail becomes crucial."
Document integrity questions: Can you prove the tenant received the exact official document, unaltered? Hash verification provides this certainty.
Delivery evidence: Email delivery confirmations don't prove the tenant actually received or accessed the information. Ploxit's opened/acknowledged tracking provides this evidence.
Legal submission: Compliance isn't just about following the rules—it's about proving you followed them. Our tribunal-ready exports are formatted specifically for legal proceedings.
When Arthur Online might be right
Arthur Online could be the better choice if:
- You need comprehensive property management beyond just RRA compliance
- You're already using their platform and value integration
- You prefer managing all property-related tasks in one system
- You have complex portfolio management needs
However, for landlords who simply need reliable, defensible Information Sheet compliance, paying for a full property management platform may be overkill.
The modern compliance approach
Ploxit represents a different philosophy: purpose-built tools for specific regulatory requirements. Instead of bolting compliance onto existing platforms, we've designed every feature around the Information Sheet duty:
- UK GDPR compliance built-in, with Data Processing Agreement at signup
- Solo and Portfolio plans scaling with your needs
- No legal advice (we're not solicitors) but robust evidence for your compliance arguments
- Modern SaaS reliability with 2025-era security and uptime standards
Making your choice
The decision between Arthur Online and Ploxit often comes down to focus:
- Choose Arthur Online if you need comprehensive property management and prefer integration over specialisation
- Choose Ploxit if you want purpose-built compliance with maximum audit trail precision
With the 31 May 2026 deadline approaching, both options can help you meet the requirement. The question is whether you want compliance as a feature or as the foundation.
Frequently asked questions
Can I use both Arthur Online and Ploxit together?
Absolutely. Many landlords use Arthur Online for general property management and Ploxit specifically for Information Sheet compliance. This gives you comprehensive property management plus tribunal-ready audit trails.
Does Ploxit integrate with Arthur Online?
Ploxit operates independently—you'll manage your Information Sheet compliance separately from your property management tasks. We're exploring integrations but currently focus on standalone compliance excellence.
What if I'm already sending Information Sheets through Arthur Online?
You can switch to Ploxit at any time. Our hash-verified official documents and enhanced audit trails provide additional compliance security, even if you've already started the process elsewhere.
How do the costs compare?
Arthur Online pricing varies—check their website for current rates. Ploxit's Solo plan starts affordably for individual landlords, with Portfolio plans for larger operations. You're only paying for compliance features, not a full property management platform.
Which provides better evidence for tribunals?
Ploxit's purpose-built audit trail—with document hash verification, open tracking, and acknowledgement logs—is specifically designed for legal proceedings. Our PDF exports format this evidence for tribunal submission.
Can tenants easily acknowledge receipt in both systems?
Ploxit's one-click acknowledgement requires no tenant account creation—they simply click a link in the email. This reduces friction while creating clear evidence of receipt acknowledgement.
This comparison provides general information about software options for Renters' Rights Act compliance and should not be considered legal advice. Always consult with a qualified solicitor for specific legal guidance on your compliance obligations.